Que disent nos clients ?
« Il y a une grande différence entre un client satisfait et un client fidèle. Ne vous contentez jamais d’un client “satisfait”. »
Shep Hyken
- Avis clients authentiques
- Cadeaux artisanaux d’Italie
- Emballage soigné et sécurisé
- Livraison internationale suivie
- Service client personnalisé
De vraies histoires de clients du monde entier
Lorsqu’une personne choisit un cadeau chez Italy Gifts Direct, elle nous confie un moment important – un anniversaire, un anniversaire de mariage, un mariage, un remerciement, ou simplement un petit plaisir pour soi. Une fois leurs commandes arrivées, de nombreux clients nous écrivent pour nous parler de leur expérience avec nos cadeaux artisanaux italiens, notre emballage et notre service.
Vous trouverez ci-dessous une sélection de commentaires authentiques de clients au Royaume-Uni, aux États-Unis, en Europe, en Australie et ailleurs. Ils reflètent ce qui compte le plus pour nous : de beaux produits authentiques, envoyés avec soin, et accompagnés d’un service client chaleureux, réactif et attentif.
Avis clients – coups de cœur
“I love my bag. The quality of the leather is superior and the bag is very well made. It’s just beautiful! Also, this company is very easy to deal with. I mistakenly ordered the wrong bag and they made the return and replacement a very smooth process. Wonderful company and products – I highly recommend!”
Lisa C. (USA)
“I have just received the goods I ordered from Italy Gifts Direct. I am absolutely delighted with the olive wood cheese boards made specially after I put in my order and with the beautiful olive wood beads too. The ceramics are so pretty as well. Everything came wrapped up very carefully and the delivery service was perfect with the goods arriving much quicker than I expected. Customer care is second to none. I would certainly recommend Italy Gifts Direct to others and hope to use their services again before too long.”
Nancy B. (Scotland)
“Finding Italy Gifts Direct was the happiest of accidents! I come from a very large, and very proud, Italian-American family and I was in need of a last minute gift. I ordered a gorgeous cheeseboard for my uncle’s birthday. The board arrived early and was beyond everyone’s hopes and expectations. Italy Gifts Direct should be on everyone’s short list of gift options. The only downside has been the envy the board has caused – now I need to order something for my mother, my sisters, my aunt…”
Alex M. (USA)
D’autres mots gentils de nos clients
“My order arrived yesterday, which was a lot faster than I expected since it was coming from Italy. The packaging was well done and nothing was damaged in transit. The olive wood bowls are beautiful! Just magnificent! I admire both the beauty of the wood and the craftsmanship required to make them. My experience with your company has been very good, especially since I was a little nervous about buying goods from overseas – a lot can go wrong, but it did not. In fact, everything went very well indeed.”
Ashley C. (USA)
“From start to finish; the process of finding, communicating with, ordering, paying & receiving our order could not have been a more simple & stress free experience. I would definitely, without hesitation, make use of the services of Italy Gifts Direct again. I’m a fan!”
Peta-Ann S. (Corporate Gift Customer)
“I have received my vintage leather woven handbag in record time. What a service, brilliant. The bag is deliciously gorgeous – just what I needed. Thank you.”
Victoria L. (UK)
“I am a big fan of Italian coffee, and was searching for a particular set of cups to serve it. I tried many sites, even the manufacturer of the cups, and wasn’t able to purchase them. Polly at the Italian shop responded quickly. They were able to find the set and ship it to me across the globe in less than a week. I received a well packaged set of 6 cups and saucers in excellent condition. I was also surprised at how affordable they were. Italy Gifts Direct came through for me and they will for you too!”
Jim V. (USA)
“I love my bag. The quality of the leather is superior and the bag is very well made. It’s just beautiful! Also, this company is very easy to deal with. I mistakenly ordered the wrong bag and they made the return and replacement a very smooth process. Wonderful company and products – I highly recommend!”
Lisa C. (USA)
“I recently purchased a beautiful Italian necklace from Italy Gifts Direct, and I’m thrilled with the quality and craftsmanship. The intricate details and elegant design make it a standout piece in my collection. Shipping was fast, and the customer service was top-notch. Highly recommend!”
Emily R. (USA)
“The Italian shop is a wonderful place to shop. The quality of the merchandise is superb. The customer service is stellar. If you need help in choosing a gift they can guide you to the perfect choice. Shipping is fast. We were thrilled with the merchandise and personalized customer care. They are definitely rated five star!”
Deborah T. W. (USA)
“Absolutely delighted with my purchase from Italy Gifts Direct! The Italian bracelet I bought is stunning and has become my favourite accessory. The whole experience, from browsing the site to receiving my order, was seamless. A big thumbs up for excellent service and gorgeous jewellery!”
Sarah W. (AUS)
“My experience with Italy Gifts Direct was fantastic. I ordered a pair of Italian earrings, and they exceeded my expectations. The craftsmanship is superb, and they arrived beautifully packaged. I’ll definitely be shopping here again for unique, high-quality Italian jewellery.”
Emma T. (UK)
“Ordering two Christmas gifts from Italy Gifts Direct this past season has been one of the nicest experiences I have had for years. From the first moment I discovered the website I could see that this was something special. And when the gorgeous, hand-carved bowls arrived here in the USA, in time for Christmas (just as promised!), I was more than right! Two lovely and quite different pieces, carved especially for my order, beautifully made, beautifully finished, packed to withstand the bomb, and with thorough instructions on their care. Needless to say, the recipients are thrilled! In this era of slipshod merchandise – plastic, fiberboard, or otherwise – these beautiful bowls will live forever, just as beautiful as they are now. Wonderful!”
Jennifer W. (USA)
“We have bought several products from Italy Gifts Direct and have always been thrilled with the quality of the items. The prices are also excellent and delivery is always prompt. A great company to deal with. Thank you for making such wonderful gems from Italy available. You’ll be hearing from us again soon!”
Malene & Liam N. (NZ)
“I found Italy Gifts Direct quite by chance browsing one day on the Understanding Italy website (which is fabulous, by the way, and well worth a read for anyone interested in all things Italian). I was immediately hooked, particularly with the range and quality of the leather handbags and briefcases. Polly was extremely helpful in giving more information on the product I was interested in and always came back straight away with a friendly response. I am sure this is not the only time I will buy from Italy Gifts Direct and I would have no hesitation in recommending them.”
Gail C. (UK)
Prêt(e) à choisir votre cadeau italien ?
Si ces témoignages vous ont inspiré(e), nous serons ravis de vous aider à trouver le bon cadeau artisanal italien – qu’il s’agisse d’un sac en cuir, d’une céramique peinte à la main, d’un objet en verre de Murano, d’une planche en bois d’olivier, d’un bijou ou d’un coffret cadeau. Chaque commande est préparée avec le même soin et la même attention que ceux décrits dans les avis de nos clients.